What Is Scribe, And How Do You Use It?

Aug 10, 2022 | Blog

Have you ever wished there was an easier way to reduce process documentation time significantly? What if there was a tool that could help you and your team members perform better and manage projects more efficiently? Scribe may be just what you need.

Scribe is a process automation tool that helps users record and document processes. What used to take hours or days can now be done in a fraction of the time with Scribe. What’s more, it can integrate into all use cases, including teammate training, sales operations, and enablements.

In this article, we will discuss all the functions that Scribe offers to users. You will also learn about how the different features can be used to improve your workflow. Let’s get started!

What Is Scribe?

Scribe's features

Scribe is a free process documentation tool that offers solutions to complex business problems. It is basically a visual step-by-step tool that automatically creates a how-to guide with complete screenshots, instructions, and clicks to make operations better and faster.

Scribe offers an intelligent process guidance system that makes it easier for users to find and follow the right steps. The product is also available on both web and mobile platforms, making it accessible to users from anywhere.


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Scribe: Functions And Use Case

Scribe's functions

Now that we know what Scribe is, let’s explore some of the ways it can help you save time and enhance productivity through its functions:

By Functions

Sales Operations And Enablements

Scribe's workspace

With Scribe’s auto-generated step-by-step guides, you can quickly train sales reps on your company’s processes. The guides are pretty easy to follow and make it simpler for sales reps to get up-to-speed quickly.

Scribe also helps revenue teams master all tools on Salesforce, Outreach, ZoomInfo, or other popular sales platforms. What this means is that sales executives no longer need to write tedious manuscripts, rely on memory to recall the steps, or hold long zoom calls.

IT Teams

Scribe can also be used by IT teams to document and standardize processes. With Scribe, you can create how-to guides for all the different software used in your company. This way, everyone will have access to the same documentation, and there will be fewer questions about how to use certain software.

Customer Success

Answering the same questions over and over again can be frustrating for customer success teams. With Scribe, you can create a knowledge base of all the process documentation to make it easier for customers to find answers themselves.

This way, your team can focus on more important tasks and provide a better experience to clients. In addition, if there are any changes to the process, you can quickly update the documentation, and everyone will have access to the most up-to-date version.

Human Resources

A screenshot of scribe's functions

Help new hires quickly get up to speed with the help of Scribe’s guides. This visual tool makes it easy for newbies to follow along and understand what they need to do without having to ask a lot of questions.

With Scribe’s help, you can also quickly document all the steps needed to get hires up to speed with the company culture and values.

By Use Case

Teammate Training

A screenshot showing how scribe works

What if a team member suddenly falls sick and is unable to come to work? With Scribe’s process documentation, you can quickly create a guide on how to do their job so that someone else can fill in for them.

This is just a small snapshot of what Scribe can do for you and your team. What’s more, since Scribe captures every step, you can be sure that everyone is on the same page and doing things the right way.

Process Documentation

A screenshot showing scribe's shareable features

Scribe’s process documentation feature helps users create SOPs (standard operating procedures) quickly and easily. Say bye-bye to the time spent copying and pasting images. Scribe converts any process into a full-on guide instruction in seconds. Simply start recording with Scribe and carry on as normal. In minutes, Scribe generates your document. It is said that Scribe reduces the time teams spend documenting documents by a whopping 93%.

The beauty of Scribe is that it doesn’t matter what industry you’re in; there’s a way that the tool can help you save time and increase productivity. We’ve only scratched the surface of all that Scribe has to offer, but we hope this gives you a better idea of how the tool works and some of the ways it can be used.

Benefits Of Using Scribe

Some features of scribe

The benefits of Scribe are not just restricted to organizations; individuals can also use it to their advantage. Let us look at some advantages that users can gain when they implement Scribe in their work processes.

Time-saving

One major advantage of using Scribe is that it saves time. Imagine having to document everything you do in a day, taking screenshots, and adding instructions manually. Scribe eliminates all that by doing it automatically.

Visual Documentation

Scribe’s documentation is not just text; it also captures images of every step taken. This makes the process more visual and easier to follow for those who need to reference the guide later.

Ease Of Use

Scribe is designed to be user-friendly. The tool is easy to set up and does not require any coding skills. What’s more, the recorder makes it easy to document processes without having to remember every step.

Improved Productivity

By using Scribe, organizations can improve their productivity by eliminating the need for repetitive tasks. Scribe also makes it easy to document and follow processes, further enhancing productivity.

SOP Automation

Scribe can automate the creation of Standard Operating Procedures (SOPs). The tool’s recorder captures every step taken in a process and creates a document that can be used as an SOP. This saves the organization time and money that would have been spent on training employees on the process.

Resolve Technical Problems

By adding Scribe to your IT help center, users can swiftly troubleshoot issues and decrease the amount of IT support requests.

Technical Integration

Scribe functions as an iPaaS (integration platform as a service). What this means is that the tool can quickly connect to any software or application you use. Scribe’s pre-built connectors make it easy to establish these connections without any coding required. The team can use Scribe to master any functional software, including Jira, Workday, and so on, thereby creating solid technical documentation in seconds.

There are countless reasons to start using Scribe in your work processes. The tool is easy to use, saves time, and improves productivity. What’s not to love? So, what are you waiting for? Go ahead and give Scribe a try! Your team will thank you for it.

How To Use Scribe

Sribe's pricing

Now that we’ve looked at some of the benefits of using Scribe let’s take a look at how the tool works. Scribe is easy to use and can be set up in minutes.

Create An Account

To start using Scribe, head over to their website and create a free account. Scribe’s free plan includes unlimited scribes, quick customizations, and integrations with hundreds of apps. Other Scribe plans include the Pro at $29/month, which offers customizable screenshots, and branded guides.

We have good news! Scribe is running a discount, and you can get Scribe pro at $23 right now!

The Enterprise plan is custom-made, and it comes with SSO & directory sync, Auto-redaction for sensitive data, Knowledge base integration, Enterprise grade governance, and security.

Download The Scribe Recorder Chrome Extension

Once you have created an account, you will need to download the Scribe Recorder. The recorder is available for both Mac and Windows and is compatible with Google Chrome or Microsoft Edge.

Install The Chrome Extension

After downloading the recorder, open the file and follow the installation instructions. Once the recorder is installed, you will be able to launch it from your start menu.

Start Recording

Now that Scribe is installed, you are ready to start recording. To do so, open the application that you want to document and click on the Scribe recorder icon in your toolbar. A pop-up window will appear, asking you to name your guide and select a workspace.

Once you have done so, click on the “Start Recording” button to begin recording your process. Scribe will automatically create a how-to guide, complete with screenshots, instructions, and clicks.

Customize And Share Your Guide

After you have finished recording, you can customize your guide by adding text, images, and videos. You can also share your guides directly from the Scribe website!

Conclusion

As you can see, Scribe is easy to use and only requires a few minutes to set up. Scribe is also user-friendly and does not require any coding skills. So, if you are looking for a tool to document processes with easy-to-follow guides, Scribe is the perfect tool for you.

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