The Ultimate Guide to Choosing a Website Builder for Small Business Owners

May 8, 2024 | Blog, Business, Web Development

Are you looking for a website builder for small business websites?

In today’s digital age, having a professional website is no longer optional for small business owners; it’s a necessity.

With the majority of consumers turning to the Internet to find and evaluate local businesses, your online presence can make or break your company’s success. But how do you create a website that not only attracts but also retains customers?

This is where website builders come into play, offering a straightforward solution to developing an online presence.

In this comprehensive guide, we’ll walk you through everything you need to know about selecting and using a website builder to create a stunning, functional website for your business.

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The Importance of a Professional Website for Small Businesses

A professional website serves as the digital storefront of your business, providing a first impression to potential customers.

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It’s a platform where you can showcase your products or services, share your brand story, and engage with customers.

More importantly, a well-designed website enhances your credibility and can significantly boost your business’s visibility online.

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When and Why Does Your Small Business Website Need to Be Made

Deciding when to create a website for your small business is as crucial as determining its content and design. Ideally, a website should be developed as soon as your business plan is solidified, and you are ready to present your products or services to the public.

This ensures your business has an online presence from the outset, enabling you to build brand awareness and begin attracting customers immediately.

There are several key reasons why your small business needs a website:

Online Presence 24/7

A website ensures your business is accessible to customers day and night, breaking the physical limitations of a traditional storefront.

Market Expansion

The internet provides a global platform. By having a website, you can reach a wider audience beyond your local community or region, potentially opening up new markets for you to sell online products too!

Credibility and Professionalism

A well-designed website lends credibility and professionalism to your business, helping to gain customers’ trust and confidence.

Marketing and Advertising

Your website is a central part of any digital marketing strategy, allowing for cost-effective advertising and promotion of your products or services. Creating your business online store or presence is one of the best marketing tools for a small business owner.

Customer Engagement and Support

A website can serve as a platform for engaging with customers and providing support through contact forms, live chat, FAQs, or support forums.

Competitive Advantage

Having a robust online presence can set you apart from competitors who may not have invested in a website or digital marketing.

In essence, the right time to build your small business website is now, if you haven’t already started the process of making your own website.

The digital landscape is increasingly becoming a primary avenue for business discovery and transactions, and having a website is a significant step in ensuring your business’s longevity and success.

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Types of Small Business Websites

Selecting the right type of website for your small business is crucial. The nature of your website should align with your business goals, the products or services you offer, and how you want to engage with your customers.

Below are some common types of small business websites:

E-commerce Website

Ideal for businesses that intend to sell products directly online. These websites need to be equipped with shopping carts, product catalogs, and secure payment systems.

Service-Based Business Website

Designed for businesses offering services, such as consulting, landscaping, or beauty services. These websites typically include service descriptions, booking capabilities, and testimonials.

Portfolio Website

Perfect for creatives, freelancers, and consultants who need to showcase their work to prospective clients. Portfolio websites display previous projects, client testimonials, and a way to contact the owner.

Informational Website

These websites are suitable for businesses that aim to inform their audience about their business or industry without necessarily selling products or services directly through the website. They often include educational blog posts, resources, and company information.

Local Business Website

For businesses that operate primarily in a specific geographic area, such as restaurants, local retail stores, and professional services. These sites typically feature location information, hours of operation, contact details, and sometimes online booking options.

Choosing the correct type of website will help ensure that it meets both your business’s and customers’ needs, laying a solid foundation for your digital presence.

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Overview of Website Builders: How They Benefit Small Business Owners

Website builders are tools that allow you to create websites without manual code editing, making web development accessible to everyone, regardless of technical skill level.

They come with a variety of templates, customization options, and drag-and-drop features, enabling you to design your website quickly and efficiently.

For small business owners, website builders are a cost-effective solution to get a professional website up and running without the need for a large investment in web development services.

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Choosing the Right Small Business Website Builder: Factors to Consider

When selecting a website builder, consider the following factors to ensure it meets your small business needs:

Ease of Use

Look for a user-friendly interface with intuitive design tools.


Ensure it offers a wide range of customizable website templates to match your brand identity.


Check for essential features like SEO tools, e-commerce capabilities, and social media integration.


Opt for a platform that provides reliable customer support and resources like tutorials and community forums.

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Step-by-Step Guide on Using a Website Builder to Create Your Business Website

Sign Up

Choose a website builder that aligns with your business needs and sign up for an account.

Select a Template

Browse through the available templates and select one that best fits your business.

Customize Your Site

Use the drag-and-drop editor to add your content, customize the layout, and incorporate your brand elements.

Optimize for SEO

Utilize built-in SEO tools to optimize your site for search engines, improving your online visibility.


Once you’re satisfied with your website, preview it to ensure everything looks good, then hit the publish button.

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Top 5 Options for a Website Builder for Small Business Owners

Selecting the best website builder for your small business is a crucial step towards establishing your online presence. Each platform offers a unique set of features tailored to meet different business needs.

Here is a list of the top 5 website builders that cater to the requirements of small business owners, providing ease of use, flexibility, and value for money.


Ideal for those seeking greater control and customization, offers extensive plugins, themes, and flexibility.

It’s a powerful platform that can scale with your business, but it may require a bit more technical know-how compared to other builders.

We may be biased, but the team at Priceless thinks WordPress is by far the best website builder on the market!


Known for its intuitive drag-and-drop interface, Wix is an excellent choice for beginners.

It offers over 500 customizable templates, extensive app integration, and advanced design features, making it suitable for a wide range of business types.


Squarespace is famous for its stunning, professionally designed templates. It’s the go-to for creatives looking for a sleek and sophisticated web presence.

Besides its aesthetic appeal, Squarespace also offers powerful e-commerce capabilities and excellent customer support.


For business owners looking to establish an online store, Shopify is the premier e-commerce solution.

It provides a comprehensive platform with features tailored for online retail, including inventory management, payment processing, and integrations with major shippers.


Weebly is a great option for businesses looking for simplicity without sacrificing functionality.

Offering a straightforward drag-and-drop editor, SEO tools, and e-commerce features, Weebly is particularly appealing for new business owners who need to get online quickly.

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Best Practices for Maintaining and Updating Your Business Website

Regularly updating your website is crucial to keep it relevant and secure. Here are some best practices:

Content Updates: Consistently add fresh content to your site to engage visitors and improve SEO rankings.

Security Measures: Implement security features and regularly update your website to protect against cyber threats.

Performance Monitoring: Use analytics tools to track your website’s performance and make data-driven improvements.

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The Pros and Cons of Using a Free Website Builder


Cost-effective solution for startups and small businesses.

Easy to use, with no technical skills required.

Wide selection of templates.


Limited features compared to paid options.

May have restrictions on design flexibility and branding.

May not be as reliable or offer the same level of customer support.

Limited customization options and functionalities.

May include the builder’s branding on your site.

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The Future of Website Builders for Small Business Growth

Website builders are continually evolving, offering more advanced features and integrations to help small businesses thrive online.

By choosing the right website builder, you can create a professional website that drives traffic, engages customers, and supports your business’s growth.

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Why It Might Be Better to Hire a Professional for Your Business Website

Although website builders offer a convenient and cost-effective way for small business owners to create their online presence, there are circumstances where hiring a professional web developer or designer might be the better choice.

Customization Beyond Templates

While website builders come with a range of templates and design options, a professional can create a unique, custom-designed website that stands out from the competition and precisely matches your brand’s aesthetic and needs.

Complex Functionality Requirements

If your business requires advanced features such as custom integrations, user databases, or specialized e-commerce solutions, a web professional will have the skills to implement these complex functionalities accurately.

SEO and Performance Optimization

Professionals can optimize website performance and SEO beyond the basic tools provided by website builders. This could mean faster load times, a higher ranking in search results, and a better user experience overall.

Ongoing Support and Maintenance

A web professional can offer ongoing support and maintenance services, ensuring your website remains secure, functional, and updated with the latest web technologies and content.

Time and Resource Investment

Building a website can be time-consuming, especially without prior experience. Hiring a professional frees you to focus on other critical aspects of your business, like operations, product development, and marketing.

In summary, for businesses with specific needs, looking for a standout design, or requiring advanced features and optimizations, investing in professional web development services might provide a better return on investment in the long term.

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Start Building Your Website Today!

Don’t wait to establish your online presence. Start building your professional business website today with a trusted web development company like Priceless Consulting.

We specialize in WordPress development, maintenance, SEO, and more, ensuring your website not only looks great but also performs flawlessly. Visit our website to learn more about our services and how we can help propel your business to new heights.

Remember, in the digital world, your website is your most powerful tool for communication and growth. Make sure it represents your business in the best light possible.


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